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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Beatrice Frausto

Beatrice Frausto

June 18, 2024

5  out of  5
rating by Beatrice Frausto
"I love State Farm I’ve been with them for so many years and brought over some of my family we love the great job they are doing and always ready to help us when we need information are any questions we might have I would strongly recommend them to any friends to check in with them with any quotes if it’s home auto are life insurance they are the best and very reasonable on prices thank you State Farm for the awesome job you all do"
We responded:
"My apologies for missing this review but THANK YOU Beatrice for the great review and the 5 stars!! It's our pleasure to be able to provide you with great customer service and be there for you and your family. "
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Adrian Sancho

June 13, 2024

5  out of  5
rating by Adrian Sancho
"I've been a customer of State Farm since 2021 and have always been impressed with their exceptional service, especially from agent Elena Martinez. I have both auto and business insurance with them, and even after taking a brief break in 2023, I returned in 2024 because they continued to offer the best rates.Elena has consistently provided top-notch service, making the insurance process smooth and stress-free. She is always professional, attentive, and dedicated to finding the best coverage options. I highly recommend State Farm, and I'm grateful for Elena's outstanding support!"
We responded:
"Thank you, Adrian! We think Elena is great too, but we also love to hear it from the people she serves. Thank you for the 5 stars and the continued business. "
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Liz Knowles (BandMom71)

June 7, 2024

5  out of  5
rating by Liz Knowles (BandMom71)
"State Farm agent Mike Boespflug and his office staff have always provided excellent customer service and support. I highly recommend them for all of your insurance needs."
We responded:
"Thank you for the great review and 5 stars Liz, we really appreciate it! "
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Maria Allen

June 6, 2024

5  out of  5
rating by Maria Allen
"We really appreciate all State Farm has done to service our life policies through the years. The customer service at Mike Boespflug's is outstanding. Margaret always goes above and beyond helping and explaining details when we have questions. Everyone is very friendly and professional. Choosing any kind of insurance is a personal choice in going with a company you can trust. Thank you State Farm and staff!"
We responded:
"Thank you, Maria, we are very glad to be able to help you and take care of you and your family. Thank you for your continued business and the 5 Stars!"
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Demita Crawley

May 10, 2024

5  out of  5
rating by Demita Crawley
"Margret really helped me today..she understood my situation and helped me with a hardship..Thank u Margret"
We responded:
"I am glad to hear that we were able to help you out Demita, that's what we are here for! Thank you for the review and for your continued business. "
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Vicente Torres

May 8, 2024

5  out of  5
rating by Vicente Torres
"Called to get a quote on life insurance. Not only did they give me a quote but also emailed me the quote and proceeded to take the time to explain each one. They recommended the one that best worked for my family and walked me thru the process of setting it up. They followed up with me after to make sure I felt comfortable with my decision. I recommended my daughter to them and she was very happy how easy it was."
We responded:
"This is what it is all about, protecting what matters most to you! Thank you for your confidence in us Vicente!"
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lane smyth

February 6, 2024

5  out of  5
rating by lane smyth
"He is extremely thorough and will listen to your needs and wants. He’ll provide you with recommendations and help prioritize to keep costs within your budget. You never feel Ike your being sold something, he and his team will have honest conversations about the best coverage for your specific situation."
We responded:
"It's our pleasure Lane and we appreciate your business and review! It's an honor to be able to take care of you and your family! "
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Brandi Harris

November 9, 2023

5  out of  5
rating by Brandi Harris
"The most friendly and knowledgeable agent. Wonderful customer service!"
We responded:
"Thank you Brandi! We appreciate the review and 5 stars!"
Profile photo of Betzey De La Paz

Betzey De La Paz

November 8, 2023

2  out of  5
rating by Betzey De La Paz
"I’d like to start by giving Margaret a shout out. When she would call me or I could call her it was always a pleasant experience. I wish I was able to communicate with her for the duration of my vehicle insurance. With that being said, my poor star rating is due to other employees such as Alicia who was completely rude and hung up on me as soon as I told her I wanted to cancel my policy. She did not let me ask other questions, which I had. In addition, there was another time where an employee said she would call me back that same day, but never did. I called her back a week later to remind her and she immediately asked me if I was going to scream at her like other customers have. I am not one to scream at anyone, let alone customer service representatives. For some reason there was an attitude during the entire call while I was the one who was patient and kind. I understand sometimes you may experience rude customers, but you have to remember not everyone is like that. The reason I left State Farm is because Progressive offered a better deal (Alicia did not try to offer a better deal, nor did she ask with who I was going with.)"
We responded:
"Betzey, My sincerest apologies that you experienced this, and I can assure you that it will be handled appropriately with my team. Thank you for the honest feedback and providing me with information that I can use to grow and train my team. "
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Trevis Close

July 26, 2023

5  out of  5
rating by Trevis Close
"UPDATE 7/14/23: I have been working with Mike now for several years. Mike and his team is TOP SHELF. Recently I had a problem and he jumped right in and got it done. If you want the personal touch of someone representing you, he is your guy. He is honest and stands by his word. We all need more of Mike's in the Insurance biasness. Give Mike a call to see how he can help. Best Insurance company I have ever worked with. Professional, fair and willing to help. Mike has put together a solid team, that looks after you and treats you as family. Definitely give them an opportunity to serve you, this office has raised the bar!!!"
We responded:
"Thanks Trevis!! It’s our pleasure to serve our customers with all their insurance needs. Thank you for the opportunity to allow us to help you!"
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David Leal

June 6, 2023

5  out of  5
rating by David Leal
"Great work by Elena! Very knowledgeable and outstanding customer service."
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Matthew Hofman

September 23, 2022

5  out of  5
rating by Matthew Hofman
"Jewell and Mike were amazing to work with! When San Antonio froze over and our apartment was completely flooded, State Farm saved the day!"
We responded:
"Thank you Matthew, it’s our pleasure to be there for you when you need it most. “Like a good Neoghbor!”"
Profile photo of Jethzi Kuker

Jethzi Kuker

August 5, 2022

5  out of  5
rating by Jethzi Kuker
"I was shocked by the amount of help I received with a simple phone call. I really do appreciate the help that Elena Martinez provided."
We responded:
"It is definitely our pleasure to be able to help with any needs you may have Jethzi. Please don’t hesitate to reach out."
Profile photo of Brooke Howard

Brooke Howard

July 14, 2022

5  out of  5
rating by Brooke Howard
"I have always stuck with State Farm no matter where I live, but Mike has made it an absolute pleasure to have all my insurance needs met in San Antonio with State Farm yet again. His staff is always pleasant, and they always get things done fast, and with a smile."
We responded:
"Thank you Brooke! We are always here for you and thank you for your continued business with us. It’s our pleasure!"
Profile photo of Melissa Patterson

Melissa Patterson

June 16, 2022

5  out of  5
rating by Melissa Patterson
"Our family has been insured with State Farm for years. Upon relocating to Boerne, we moved our policies to Mike's office. Mike and his team are extremely professional and helpful, and go out of their way to help us navigate insurance questions, policies, and claims. We are thankful we made the switch to Mike! We highly recommend you make the switch too!"
We responded:
"It’s been our pleasure Melissa! Thank you for letting us be the ones you go to for all your insurance needs!"
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J J Murphy

June 15, 2022

5  out of  5
rating by J J Murphy
"Excellent State Farm Agent with competitive rates. Highly recommend!"
We responded:
"It’s our pleasure to be able to help you guys out! Thank you for the 5 stars!"
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Brenda Tallmon

January 21, 2022

5  out of  5
rating by Brenda Tallmon
"I have been with this office for years and would never consider moving to another agent or insurance group. I insure both my home and car with them. They are always ready, willing, and more than able to help with anything that comes up. They are always friendly and upbeat. There was not one glitch when Mike Boespflup took over the office from Joe Trevino and Mike even drove out to the Boerne area to personally visit with me at that time. And…….Jewell is definitely a jewel. I truly cannot say enough good about this office."
We responded:
"Thank you Brenda, it has, and will be, our pleasure to make sure you are always taken care of. Thank you for your continued business and the review!!"
Profile photo of Kyle

Kyle

November 22, 2021

1  out of  5
rating by Kyle
"Took 5 days to get our policy to us, refused to send it sooner despite them saying they had it done already. Nearly caused me to be unable to move and have to sleep in my car for 2 days. Just use lemonade instead, much cheaper and offers same day policies."
We responded:
"Mr dog, I am sorry to hear about this. Since I don’t know your name or what policy you are referring to I am unable to properly respond. Please give my office a call so we can help and look into how to better serve our customers."
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Armando Gonzalez

September 23, 2021

5  out of  5
rating by Armando Gonzalez
"Outstanding service. Agent and staff never miss a beat."
We responded:
"Thank you Armando, it’s our pleasure!"
Profile photo of Cristobal Perez

Cristobal Perez

September 22, 2021

5  out of  5
rating by Cristobal Perez
"Elena provided above and beyond service. She exceeded my expectations and made me aware of all my options. Highly recommended"
We responded:
"Thank you Cristobal, it’s our pleasure to be able to help you!"
Profile photo of Amy S.

Amy S.

September 18, 2021

5  out of  5
rating by Amy S.
"Jewell is always so helpful in getting insurance quotes for my family. "Like a good neighbor, State Farm is there," is very true. I am thankful to get insurance from this awesome team."
We responded:
"Thank you Amy! It’s our pleasure to help you!"
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Karen Williams

September 15, 2021

5  out of  5
rating by Karen Williams
"Jewell always provides great service - finds the solutions to problems - and follows up promptly and courteously! She s great! A great asset to State Farm."
We responded:
"Thank you Karen!"
Profile photo of Sean C

Sean C

September 15, 2021

5  out of  5
rating by Sean C
"Mike Boesflug's office staff (especially Jewel) have always been extremely helpful and accommodating each and every time I have called or stopped by for advice or assistance on my home and auto insurance coverage. Mike and his team are a big part of the reason that I have remained with State Farm for the last 20 years and plan to continue my coverage with for the decades to come."
We responded:
"Thank you Sean, for your review and your business. It’s our pleasure!"
Profile photo of Derrick Peter Devadoss

Derrick Peter Devadoss

September 15, 2021

5  out of  5
rating by Derrick Peter Devadoss
"Was lookin for good insurance and found these people. They were very straight forward and helped me get the best insurance package. Would recommend their service."
We responded:
"Thank you Derrick, and welcome to the family!"
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Antonio Siller

September 14, 2021

5  out of  5
rating by Antonio Siller
"The success of any corporation is the result of the core staff that support direct customer relations and the leadership the leads by example. I've been with Statefarm over 40 years and every time coverage need arose Mike Boespflug's office has been instrumental in achieving a timely, professional and cost effective result. In uncertain times it's great to know who you can trust; specifically professionals like Jewell and Margaret....Always above and beyond. Thank you"
We responded:
"Thank you Antonio, for you your words, business and loyalty. It’s our pleasure!"